Rocket.Chat Cloud

Rocket.Chat Cloud is a centralized portal for managing your workspaces by connecting them to Rocket.Chat’s cloud services. With your Rocket.Chat Cloud account, you can manage both self-managed and cloud-hosted workspaces, subscribe to the Pro plan, review payment methods and invoices, and configure custom domains.

All workspaces must be registered on Rocket.Chat cloud and within our support window to access cloud services.
If you are using a firewall, you need to whitelist the cloud.rocket.chat URL for workspace registration and syncing the license. See Firewall Configuration for a complete list of URLs you may need to whitelist.

Access

Access your Cloud account

Set up profile and organization

Update your profile and organization’s information.

Manage workspaces

View all connected workspaces, set custom domains for cloud-hosted deployments, and manage plan upgrades or downgrades.

Invoice payment

Invoices and payment methods

Download your billing invoices and manage payment methods.

Secure your account

Secure your cloud account

Reset your account password, enable 2FA, or delete your cloud account.

You can also refer to the Cloud FAQs for further information. If you need to export large datasets from Rocket.Chat Cloud, follow our step-by-step guide on extracting multi-part data exports.